Data Center Issue: UPDATE 1
We encountered a critical incident in our data center on April 26, 2024, while performing system updates. We are diligently working to navigate through this challenging experience.
Alexa Master is a high-traffic website capable of handling a significant volume of read/write operations per second, and since 2013, we have employed cutting-edge technology to serve our users. Unfortunately, our service providers experienced critical hardware failures, resulting in a serious error in our system. Consequently, we must restore all data from the latest backup, a process that cannot be expedited.
Our developers have proposed the following plan:
- We will restore the mainframe and core files to a new location (www.alexamaster.com) and reinstate all services. To support our freelancers, we will reduce the Points/USD rate for withdrawals.
- Old users will need to re-register and create a new Master ID, as their previous ones are no longer functional due to data security concerns.
- Users who have purchased points and VIP status can request the restoration of their points and VIP days. However, they will need to manually add their websites to the new system.
- If you are eager to continue your traffic campaign, you can follow the steps outlined above. We assure you that you will not incur any financial losses due to this incident.
Stay tuned for further updates!
